9 Ways eSignature Drives ROI
article by DocuSign
E-signature drives value for every stakeholder in the agreement process, including customers and employees across sales, HR, legal, and procurement teams. The ease and convenience of e-signature gives customers the connected, digital experiences they crave, while sales teams appreciate efficiency that accelerates the sales process. Compliance teams appreciate the unified, standardized processes that reduce the risk of lost or wrongly executed agreements.
Here are nine ways DocuSign eSignature drives ROI and creates value for your business and customers.
1. Employee productivity
Agreements are everywhere, including sales contracts, offer letters, account openings, invoices and a lot more. DocuSign eSignature gives organizations the ability to do much more than just sign agreements digitally; it also addresses all the obstacles that come before and after the signature. With 90% of agreements still prepared manually, there are a lot of obstacles. eSignature offers the ability to complete agreements in minutes rather than days. Imagine the extra selling time your sales team would have if each salesperson could save even one hour of their daily contract management work.
2. Cost reduction
DocuSign eSignature eliminates the costs included with printing, sending and storing agreements, which adds up to an average $36 saved per agreement. It also eliminates hidden costs associated with human error and NIGO (not in good order) documents, which can cost up to 4X as much to process as contracts submitted correctly the first time.
3. Revenue acceleration
DocuSign eSignature removes mistakes and frustrating manual experiences that slow sales. Closing contracts faster means recognizing revenue faster. With eSignature, up to 82% of agreements are completed in less than a day, and 50% in less than 15 minutes. Choosing an e-signature solution that also includes the ability to collect payment during the signing process helps any organization move from contract to revenue faster.
Stop wasting time asking for status updates and next steps on an agreement. DocuSign eSignature allows anyone to track real-time updates about who has (and hasn’t) completed their part of the signing process. If you’re sending the same document to a large number of recipients, you can save time and error associated with manually creating and sending separate documents to multiple recipients with bulk send functionality. Simply import a list of signers and each will receive a unique copy of the same form to sign.
By approving (or terminating) agreements faster, teams and organizations improve global visibility into business processes. That means less waiting and more time to act. By reducing the assets tied up in outstanding sales, payments and inventory negotiations, organizations can recognize revenue faster than ever.
5. Innovation speed
Adopting DocuSign eSignature accelerates the rate of digital transformation across an entire organization. By moving away from manual signatures, teams are building the infrastructure necessary to assemble a cutting-edge technology stack. eSignature does more than just accelerate signature collection, it also integrates to hundreds of popular business tools and automates painstaking duplicative work. Digital processes increase connectivity among parts of an organization and give IT better control over the entire system of technology. By committing to this digital transformation, organizations reduce internal and external development cost as well as the opportunity cost of unrealized innovations.
6. Customer experience
Customers expect fast, convenient, technology-based experiences. Modernizing agreement processes and removing the obstacles of disconnected, manual work delivers the frictionless digital experience customers want with little implementation or risk. DocuSign eSignature allows your customers, employees and partners to complete agreements at any time, from practically anywhere on a wide variety of devices. Responsive signing functionality adapts document formatting to any device’s size and orientation, so customers don’t no need to pinch and zoom around a shrunken-down PDF to access documents.
7. Risk reduction
Email is one of the most vulnerable platforms for cyber attacks, yet 80% of employees have sent a contract via email. Digitally sending and signing agreements significantly reduces cyber risk and also reduces operational and supplier risk. Storing contracts digitally also reduces disaster recovery risk.
DocuSign meets some of the most stringent U.S., EU and global security standards— including GDPR and FedRAMP authorization—and complies with the U.S. ESIGN Act, UETA and EU eIDAS Regulation. Every legally binding agreement sent through eSignature generates and stores a robust audit trail that is court admissible.
9. Environmental stewardship
Businesses that rely on manual, paper-based steps to complete agreements are needlessly wasting time, money and paper. Without eSignature, documents need to be printed, signed and scanned back. Completed documents either need to be stored or shredded. Signing electronically eliminates the need for printing, reducing paper usage and waste. The environmental impact adds up. Since 2003, DocuSign and our customers together have saved over 20 billion sheets of paper and 2.5 million trees.